Thanks everyone, I didn't do this alone, each one of you were with me every tread (wheelchair joke, budum tisss!) of the way!
ikarop, I would forward it to them, but I don't think they will reply. Ms. Scott has offered to write a letter for us, so I politely asked her to share her opinion with Randy Pitchford if she wants. I think hearing/reading it straight from Dietrich herself would be better than "she said, he said 'she said'" haha. If you think you can help in any way, please, do!
Hopefully we can get a reply from Ms Goldsteins agent, and track down the elusive Ms. Hiller at an appropriate address, and not her SingLondon address, but if I have to use it, I will! haha