Ok, I think I have a simple enough question.
Where can concerns, queries, complaints and suggestions be filed? I am not very amused with how the ranked system works, nor how I really have little to no control on which race I am in most of the game modes unless I play unranked. Here are the issues I find in detail.
1. Match Making Time. I find it extremely frustrating that the match maker will end up finding 4 people, and just start the match and go ahead. If the system would sit in the lobby and wait more than 20 seconds before starting, the games could get bigger in size. I've played far too many 4 player matches today
2. Race Balancing. I completely understand how you want to make sure one team isn't out numbered by the other. But hardly makes sense that I've been in a few matches, forced to be a human, when I want to be an alien, and the alien players want to be human, yet there is no "switching" unless you're on the only team that has the man advantage. What's worse, is that when people don't get the race they want, they end up dropping the match, making it even more unbalanced and sometimes even vacant. I say, let us swap at the very least if someone wants to swap with you. Or let there be no faction balancing in a match under 8 in size.
3. Possibly allow joining mid-match or allow changing races mid-match, with balancing teams still applied. I understand you don't want someone with a huge score jumping to the other team to toss off the scoring or to get the 'winning' multiplyer (if there is one). But if you kept balancing on, if they do switch teams it wont be any harm if they join a team that could use one more player. Am I wrong?
Also, I've noticed a glitch that followed us from the Demo on the PS3 version. It seems once in awhile, out of complete random we can't hear others or others can't hear us on the mic even when just sitting in the lobby. Hopeing this is dealt with, hate playing with pals and being unable to talk to them without rejoining the group to fix the problem
Anyway, thanks for hearing me out, hope the suggestions are taken to heart, if not, really would like to know where I could send them. Thanks