Hey Guys- well i was thrilled to go into TRU today and see one lonely Elder on the peg- Well I just opened him up and SNAP! his right arm breaks right off at the elbow balljoint. I gently try the the left arm and same thing- So obviously quality control hasn't been changed. I still have series 2 preds that can't move at certain joints. Does anyone have a number for their customer service, I mean this shouldn't be tolerated, I am extremely upset